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FAQ

Visitor Service Centre

tel. (+48) 81 710 28 33
fax (+48) 81 710 28 65
centrum@majdanek.eu

The Centre is situated near the Museum gateway. At the information point you can obtain information on visiting the Museum and reserve guides. The record of visitors is also kept here for statistical purposes. In the Centre a multimedia infokiosk is located, as well as a bookshop where you can buy museum guides, historical studies, memoirs, albums. In the lecture hall presentations, meetings and lectures are organized, and in the education room classes are held.

How much does it cost to visit the museum?

The admission to the museum is free of charge. The charges are collected for guiding services, educational classes.

The charges are also collected for using the car park: coach – PLN 30, van – PLN 15, car – PLN 5, motorcycle – PLN 2.

Can I take photos or film?

Making and recording photographic and audiovisual works depicting grounds, buildings, and exhibitions of the State Museum at Majdanek and its branches in Bełżec and Sobibór for personal use is free of charge and does not require permission by the director of the State Museum at Majdanek. It is not, however, tantamount with being granted a license to publish such a work or use it otherwise for public or commercial purposes. It is not allowed to distribute or publish photographic and audiovisual works depicting grounds, buildings, and exhibitions of the State Museum at Majdanek and its branches in Bełżec and Sobibór, including for commercial or promotional purposes, without a prior permission of the State Museum at Majdanek. Making and recording photographic and audiovisual works depicting grounds, buildings, and exhibitions of the State Museum at Majdanek and its branches in Bełżec and Sobibór for public or commercial use is payable and requires permission by the director of the State Museum at Majdanek.
In the latter case please contact the Museum:
secretary office - sekretariat@majdanek.eu or +48 81 710 28 21.

Visitors are advised that:

Considering memory of the victims of the German camps at Majdanek, in Bełżec and Sobibór; and complying with the Law of July 2, 1947, on Commemorating the Suffering of the Polish People and Other Peoples at Majdanek; and accomplishing tasks mentioned in the Museum statute, especially those concerning collecting, maintaining, preserving and conserving items related with the history of the German concentration camp at Majdanek and German death camps in Bełżec and Sobibór as well as tasks concerning keeping grounds of the former camps along with buildings and historical objects located there in good condition, and tasks pertaining to making the collections available for academic, documentary, exhibiting and educational purposes, the State Museum at Majdanek declares that each action being harmful to the reputation of these sites and violating memory of people who died in the mentioned camps and being at variance with the above mentioned tasks or accomplishing other tasks than the above mentioned ones is not protected and infringes the law.

Where and how can I pay homage to the victims of the camp?

The visitors may pay homage to the victims of the camp (laying flowers, lighting candles, organizing ceremonies) at the Monument-Gate, the Mausoleum, where the ashes of the murdered were laid, and at the monument commemorating the mass execution of Jews. Please remember that lighting candles in historical buildings is strictly forbidden. The Visitor Service Centre should be informed about all planned ceremonies.

Can children visit the Museum?

Visiting some of the historical buildings as well as the exhibitions is not suitable for children under 14. The Museum does not provide a special place where children could be attended at the time of the visit. Children may stay on the grounds of the Museum provided that they are accompanied by adults who take full responsibility for the children’s behaviour and the effect the visit may exert on them.

Where can I left my luggage?

While planning your visit at the Museum, please remember that it does not run a cloakroom or left luggage office.

Are dogs allowed on the grounds of the Museum?

Animals are not allowed on the grounds of the State Museum at Majdanek except for guide dogs accompanying the visually impaired.

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